Terms Of Service

OVERVIEW

This website is operated by Roselle Sydney, a trading name operated by Turker Group Ltd. Throughout this website, the terms “we”, “us” and “our” refer to Roselle Sydney and, where applicable, Turker Group Ltd.

We provide this website, including the information, products, tools and services available through it, subject to your acceptance of the terms, conditions, policies and notices set out below.

By visiting our website, placing an order, or otherwise using our services, you agree to these Terms of Service (“Terms”). These Terms apply to all visitors and users of our website, including customers, browsers and other users of our services.

Please review these Terms carefully before accessing or using our website. If you do not agree with these Terms, you should not use the website or purchase products through it.

Any new services, features or tools introduced to our store may also be governed by these Terms. We may update or modify these Terms from time to time by publishing a revised version on this page. Continued use of our website after changes have been published constitutes acceptance of those changes.

Our online store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to offer and sell our products online.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your state, territory or country of residence, or that you have permission to allow any minor dependants under your responsibility to use this website.

You may not use our website, products or services for any illegal or unauthorised purpose, nor may you violate any applicable laws while using our services.

You must not transmit viruses, malicious code, worms or any other material designed to interfere with or damage the operation of the website or related services.

A violation of these Terms may result in the suspension or termination of your access to our services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service where reasonably permitted by applicable law.

You understand that information you submit through the website, excluding payment card information, may be transferred through different networks and may undergo technical changes required for transmission between networks or devices.

Payment card information is encrypted during transmission through the appropriate payment systems.

You may not reproduce, duplicate, copy, sell, resell or commercially exploit any part of our website or services without our prior written permission.

Headings contained in these Terms are included for convenience and do not affect their interpretation.

SECTION 3 – ACCURACY OF INFORMATION

We aim to keep the information displayed on our website accurate and current. However, information may occasionally contain errors, omissions or outdated details.

Content provided on this website is intended for general informational purposes and should not necessarily be relied upon as the sole basis for making decisions where more complete or current information is required.

We may update or modify website content at any time.

SECTION 4 – CHANGES TO SERVICES AND PRICES

Product prices may change without prior notice.

We reserve the right to modify, suspend or discontinue all or part of our services where permitted by applicable law.

We are not responsible for losses resulting solely from a modification, price change, suspension or discontinuation of a service, except where liability cannot legally be excluded.

SECTION 5 – PRODUCTS AND SERVICES

Certain products may only be available through our online store and may be offered in limited quantities.

Returns and exchanges are handled according to our Refund & Return Policy.

We make reasonable efforts to display product colours, photographs and other visual information as accurately as possible. However, the appearance of colours can vary depending on your screen, device and display settings.

We reserve the right to limit quantities, discontinue products, or modify product descriptions and prices.

Product availability is subject to change.

Nothing in these Terms limits any mandatory consumer rights that apply to your purchase.

SECTION 6 – BILLING AND ORDER INFORMATION

We reserve the right to refuse, limit or cancel an order where reasonably necessary, including in cases of suspected fraud, incorrect pricing, payment issues, unusual purchasing activity or orders that appear to have been placed for unauthorised resale.

If we modify or cancel an order, we may attempt to contact you using the email address or telephone number supplied during checkout.

You agree to provide accurate, complete and current billing, shipping and contact information when placing an order.

Please ensure that your email address, shipping address and other order information are correct before completing your purchase.

For information about returns and refunds, please refer to our Refund & Return Policy.

SECTION 7 – THIRD-PARTY TOOLS

We may provide access to tools or services operated by third parties.

These services may be outside our direct control. Your use of third-party tools may therefore also be subject to the terms and policies of the relevant provider.

You are responsible for reviewing and understanding those terms before using third-party services.

We may introduce additional tools, services or website functionality in the future, which may also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to websites, services or content operated by third parties.

We are not responsible for the accuracy, content, practices or availability of third-party websites that are outside our control.

Before completing a transaction with a third party, we recommend reviewing their applicable terms and privacy policies.

Questions or complaints concerning products or services purchased directly from a third party should be addressed to that third party.

SECTION 9 – REVIEWS, FEEDBACK AND SUBMISSIONS

If you submit reviews, feedback, suggestions, ideas or other content to us, you grant us permission, to the extent permitted by law, to use, reproduce, edit, publish, translate and distribute that content in connection with our business and services.

You must not submit content that violates another person's rights, contains unlawful or abusive material, introduces malicious software, or intentionally provides false or misleading information.

You remain responsible for the accuracy and legality of the content you submit.

We reserve the right to moderate or remove content that violates these Terms or applicable law.

SECTION 10 – PERSONAL INFORMATION

The collection and processing of personal information through our store is governed by our Privacy Policy.

Please review our Privacy Policy for further information about how personal information is collected, used and protected.

SECTION 11 – ERRORS AND INACCURACIES

From time to time, our website may contain typographical errors, incorrect information or omissions relating to matters such as:

  • Product descriptions

  • Prices

  • Promotions

  • Offers

  • Shipping charges

  • Delivery estimates

  • Product availability

Where permitted by law, we reserve the right to correct errors and update information.

If an error materially affects an order you have already placed, we will handle the situation in accordance with applicable consumer law and our relevant store policies.

SECTION 12 – PROHIBITED USES

You may not use our website or its content:

  • For unlawful or fraudulent purposes

  • To violate applicable laws or regulations

  • To infringe our intellectual property or the rights of others

  • To submit intentionally false or misleading information

  • To distribute viruses, malware or other malicious code

  • To collect personal information unlawfully

  • To spam, phish, scrape or otherwise misuse our services

  • To interfere with the security or proper operation of our website

  • To harass, threaten, abuse or unlawfully discriminate against others

We may restrict or terminate access to our website where these conditions are violated.

SECTION 13 – DISCLAIMER AND LIMITATION OF LIABILITY

We aim to provide a reliable and secure shopping experience, but we cannot guarantee that access to our website will always be uninterrupted, error-free or available at all times.

Except where otherwise required by applicable law, our website and services are provided on an “as available” basis.

To the maximum extent permitted by applicable law, Roselle Sydney, Turker Group Ltd, and their directors, officers, employees, contractors, suppliers and service providers will not be liable for indirect, incidental, special or consequential losses arising from the use of our website or services.

Nothing in these Terms excludes or limits liability where doing so would be prohibited by law or limits any mandatory rights available to consumers.

SECTION 14 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Turker Group Ltd, trading as Roselle Sydney, and its directors, employees, affiliates, contractors and service providers from claims resulting from your unlawful misuse of our services, violation of these Terms, or infringement of another party's rights.

SECTION 15 – SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be enforced to the maximum extent legally permitted.

The remaining provisions will continue to remain valid and enforceable.

SECTION 16 – TERMINATION

These Terms remain effective while you use our website or services.

You may stop using our services at any time.

We may suspend or terminate access to our services if you materially violate these Terms or use our website unlawfully, subject to applicable law.

Any obligations or liabilities that arose before termination will remain effective where appropriate.

SECTION 17 – ENTIRE AGREEMENT

These Terms, together with the policies and other terms published on our website, constitute the agreement governing your use of our services.

Our failure to enforce a provision of these Terms does not constitute a waiver of that provision or our rights.

If any wording within these Terms is ambiguous, it will be interpreted in accordance with applicable law.

SECTION 18 – GOVERNING LAW

These Terms and any separate agreements through which Turker Group Ltd provides services are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protection rights or laws that may apply to customers in their place of residence.

For customers in Australia, nothing in these Terms is intended to exclude, restrict or modify any mandatory consumer rights or remedies available under applicable Australian consumer law, including rights that cannot legally be excluded by these Terms.

SECTION 19 – CHANGES TO THESE TERMS

The latest version of these Terms of Service will always be available on this page.

We may revise these Terms when necessary to reflect changes to our business, services, policies or applicable legal requirements.

Any revised version will become effective once published, unless otherwise stated.

Your continued use of our website after an update constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

SECTION 20 – CONTACT & BUSINESS INFORMATION

Questions regarding these Terms of Service can be directed to our customer care team.

Store Name: Roselle Sydney
Legal Company Name: Turker Group Ltd
Company Number: 17409711

Email: info@roselle-sydney.com
Phone: [PHONE NUMBER]

Customer Service Hours:
Monday to Friday: 9:00 AM – 6:00 PM AEST
Saturday & Sunday: Closed

Registered Company Address

Turker Group Ltd
71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom

Roselle Sydney is an online retail brand operated by Turker Group Ltd, the legal entity responsible for the operation of the store and its online sales.